1. WHO WE ARE

LifePilot ("we", "us", "our") is operated by Linton Williams, United Kingdom. We are the data controller for all personal data processed through this application. Contact: hello@lifepilot.app

2. DATA WE COLLECT

We collect only information you voluntarily provide, including: name and age entered during onboarding; health metrics (weight, height, activity level, health conditions, goals); food and nutrition data you log; water and exercise entries; mood check-in responses; and NHS record data if you choose to connect it. We also collect basic technical data (device type, browser) for app functionality. We do not collect payment card details — all payments are handled by Stripe under their own privacy policy.

3. HOW WE USE YOUR DATA

Your data is used to: personalise your health score, daily targets and AI coach responses; generate nutrition analysis and health insights; display your logged food, exercise and wellbeing history; and improve app functionality. We use Anthropic's Claude API to power AI features — queries sent to the AI include relevant health context from your profile but do not include your name or contact details. We do not use your data for advertising.

4. WHERE DATA IS STORED

All personal data you enter into LifePilot is stored locally on your device using your browser's localStorage. We do not operate a central database of user health data. When you use AI features, your health context is transmitted to Anthropic's API servers (processed in the USA under Anthropic's data processing terms). NHS data is accessed via NHS Login and is not stored by LifePilot beyond your device session.

5. DATA SHARING

We do not sell, rent, or share your personal data with third parties for their own marketing purposes. We share data only with: Anthropic (AI processing, under their API terms); Stripe (payment processing, under their privacy policy); NHS Digital (only if you choose to connect your NHS record, under NHS Login terms); and Open Food Facts / USDA (food search queries are sent as plain text search terms only, no personal data attached).

6. YOUR RIGHTS (UK GDPR)

Under UK GDPR you have the right to: access your personal data; correct inaccurate data; delete your data (use Settings → Reset All Data to delete all local data instantly); restrict processing; data portability; and object to processing. To exercise rights relating to any data transmitted to AI services, contact us at hello@lifepilot.app and we will assist.

7. COOKIES

LifePilot does not use tracking cookies. We use browser localStorage solely to save your app data locally on your device. This is essential for the app to function and does not require consent under PECR as it is a strictly necessary technical function.

8. HEALTH DATA

Health data is classified as a special category of personal data under UK GDPR. We process it solely on the basis of your explicit consent, given when you enter it into the app. You may withdraw consent and delete this data at any time via Settings → Reset All Data.

9. CHILDREN

LifePilot is not intended for users under 16 years of age. We do not knowingly collect data from children. If you believe a child has used this app, please contact us immediately.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify users of material changes via an in-app notification. Continued use of the app after notification constitutes acceptance of the updated policy.

11. COMPLAINTS

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

1. ACCEPTANCE OF TERMS

By downloading, installing, or using the LifePilot application ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the App. These Terms form a legally binding agreement between you and Linton Williams t/a LifePilot ("LifePilot", "we", "us").

2. DESCRIPTION OF SERVICE

LifePilot is a personal health and wellness companion application providing AI-powered health coaching, nutrition tracking, sleep monitoring, mood and wellbeing tools, medication management reminders, and connections to third-party telehealth practitioners. The App is provided as a software-as-a-service product accessible via web browser and mobile.

3. IMPORTANT MEDICAL DISCLAIMER

LifePilot is not a medical device and does not provide medical advice, diagnosis, or treatment. All content, AI responses, health scores, nutritional data, and recommendations provided by LifePilot are for general informational and wellness purposes only. They are not a substitute for professional medical advice from a qualified healthcare provider. Always consult your GP, doctor, or other qualified health professional regarding any medical condition, before making any dietary or lifestyle changes, or before starting, stopping, or adjusting any medication. In a medical emergency, call 999.

4. ELIGIBILITY

You must be at least 16 years old to use LifePilot. By using the App you confirm you meet this requirement. Users in the UK must also comply with all applicable laws when using the App.

5. SUBSCRIPTIONS AND PAYMENT

LifePilot offers free and paid subscription tiers. Paid subscriptions are billed on a recurring basis (monthly or annual) via Stripe. Pricing: Pro Monthly £12.99/month, Pro Annual £99.99/year, Clinical £39.99/month, Corporate from £10/user/month. All prices include VAT where applicable. Free trials are available on paid plans as advertised — your card will be charged after the trial period unless you cancel. You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused portions of a billing period, except where required by law. All payments are processed by Stripe — LifePilot does not store your card details.

6. CANCELLATION

You may cancel your subscription at any time by emailing hello@lifepilot.app with the subject line "Cancel My Subscription", or by using the cancellation option within the App (Profile → Cancel Subscription). Under the Consumer Contracts Regulations 2013, if you subscribed online, you have a 14-day cooling-off period from the date of purchase during which you may request a full refund.

7. INTELLECTUAL PROPERTY

All content, code, design, branding, AI prompt architecture, health algorithms, and features of LifePilot are the exclusive intellectual property of Linton Williams t/a LifePilot, protected by copyright, trade mark (application pending), and trade secret law. You are granted a limited, non-exclusive, non-transferable licence to use the App for personal health and wellness purposes only. You may not copy, reverse-engineer, distribute, sublicense, or create derivative works based on LifePilot without prior written consent.

8. USER RESPONSIBILITIES

You agree to: provide accurate information; use the App for lawful personal purposes only; not attempt to circumvent any security or access controls; not use the App to harm yourself or others; and comply with all applicable laws. You are responsible for maintaining the confidentiality of your account and for all activity that occurs under it.

9. THIRD-PARTY SERVICES

LifePilot integrates with third-party services including Anthropic (AI), Stripe (payments), Open Food Facts, USDA FoodData Central, and NHS Login. Your use of these services is subject to their respective terms and policies. LifePilot is not responsible for the accuracy of third-party data or the availability of third-party services.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, LifePilot's total liability to you for any claim arising from your use of the App shall not exceed the amount you paid to LifePilot in the 12 months preceding the claim. LifePilot is not liable for any indirect, incidental, consequential, or punitive damages, including loss of data or harm to health arising from reliance on App content. Nothing in these Terms excludes liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

11. AVAILABILITY AND CHANGES

LifePilot is provided "as is" and "as available". We do not guarantee uninterrupted availability. We reserve the right to modify, suspend, or discontinue any feature at any time, with reasonable notice where possible. We will not be liable for any modification, suspension, or discontinuation of the service.

12. GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, you may also benefit from any mandatory provisions of the law of the country in which you are resident.

13. CONTACT

For any questions about these Terms: hello@lifepilot.app